Frequently Asked Questions

Everything you need to know about shopping at TOKON SHOP Global.

Do you ship your sports merchandise worldwide?

Yes, TOKON SHOP Global offers international shipping to most countries. Shipping costs and delivery times vary depending on your location and the selected shipping method at checkout.

How can I track my order once it has been shipped?

Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.

What is your return policy for apparel and equipment?

We accept returns within 30 days of delivery, provided the items are in their original, unused condition with all tags attached. Please note that certain limited-edition items may be final sale.

Are the products sold on TOKON SHOP Global official merchandise?

Absolutely. All products available on our store are 100% authentic, official merchandise. We pride ourselves on providing high-quality gear for sports enthusiasts and fans.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your region to ensure a secure checkout experience.

How do I determine the correct size for clothing?

Each product page includes a detailed size chart. Since international sizing can vary, we recommend measuring a similar garment you own and comparing it to our specifications for the best fit.